Effective Date: [Add Date]
Website: lallayile.com
Contact: contact@lallayile.com

Welcome to Lallayile. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms & Conditions. Please read them carefully to ensure a seamless and transparent engagement with our platform.

1. Acceptance of Terms

By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions and our Privacy Policy.

2. Eligibility

To purchase products from Lallayile:

  • You must be at least 18 years old, or
  • You must have parental/guardian consent to make the purchase.

By using the website, you confirm that the information you provide is accurate and lawful.

3. Products & Services

Lallayile specializes in selling:

  • Homemade pickles
  • Traditional snacks
  • Pure ghee
  • Regional sweets
  • Other food-related items as introduced

We reserve the right to:

  • Add, modify, or discontinue any product
  • Update product descriptions, pricing, and availability
  • Limit order quantities if needed

All product images are for representational purposes only. Actual product appearance may vary slightly.

4. Pricing & Payments

a. Pricing

All prices displayed on the website are in INR and inclusive/exclusive of taxes (as mentioned).

b. Payments

Payments must be completed using:

  • Credit/Debit Cards
  • Net Banking
  • UPI
  • Wallets
  • Other secure third-party gateways

We do not store or process payment details directly. All transactions are handled securely via compliant payment processors.

5. Order Confirmation & Cancellation

a. Order Confirmation

Once you place an order, you will receive:

  • An email/SMS confirmation
  • Shipping updates

b. Order Cancellation (Customer)

You may request cancellation before dispatch. For dispatched orders, cancellation is not possible.

c. Order Cancellation (Lallayile)

We may cancel an order due to:

  • Stock unavailability
  • Payment issues
  • Incorrect address or contact details
  • Suspicious or fraudulent activity

Refunds (if applicable) will be processed promptly to the original payment method.

6. Shipping & Delivery

  • We ship across India through trusted delivery partners.
  • Delivery timelines vary by location (typically 3–10 business days).
  • Shipping charges may apply based on the order value or location.

We are not liable for delays caused by courier partners, natural events, or unforeseen disruptions.

7. Returns, Refunds & Replacement

Due to the nature of food products, we follow a strict no-return policy except in the following cases:

  • Wrong product delivered
  • Damaged product
  • Quality issues within 24 hours of delivery

To request a replacement or refund:

Approvals are at the sole discretion of Lallayile.

8. User Responsibilities

When using our website, you agree to:

  • Provide accurate, complete, and updated information
  • Not misuse the platform for fraudulent activity
  • Not attempt to harm the website, security, or brand reputation
  • Comply with all applicable local and national laws

9. Intellectual Property

All website content—including text, images, graphics, logos, packaging details, and product descriptions—is the exclusive property of Lallayile.
Unauthorized copying, reproduction, distribution, or misuse is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Lallayile is not liable for any indirect, incidental, or consequential damages
  • We are not responsible for allergic reactions or misuse of products
  • Users are encouraged to read product ingredients carefully before consumption

11. External Links

Our website may contain links to third-party websites for convenience.
We are not responsible for:

  • Accuracy of third-party content
  • Their policies or practices

Visiting those sites is at your discretion.

12. Indemnification

By using the website, you agree to indemnify and hold Lallayile harmless against:

  • Claims
  • Losses
  • Damages
  • Legal expenses

arising from misuse of our services or violation of these terms.

13. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will be handled under the jurisdiction of the courts located in Karimnagar.
(You may specify: e.g., Hyderabad, Telangana if applicable.)

14. Modifications to Terms

Lallayile reserves the right to amend or update these Terms & Conditions at any time.
Continued use of the website constitutes acceptance of the updated terms.

15. Contact Information

For questions or concerns regarding these Terms & Conditions, reach us at:
📩 contact@lallayile.com